How to ensure McAfee Cloud AV is working properly?

McAfee is doing tremendous work in blocking and removing the malware, viruses, spam, phishing, and other online threats from attacking your system. All the products under the label of McAfee gets compatible with all the devices as well as platforms.

McAfee Cloud AV is one such product of McAfee, which is a tiny app with the power to protect the whole PC from the viruses, malware, and other new online viruses. It works swiftly and stays out of your way.

McAfee Cloud AV

Check out the steps to ensure whether McAfee Cloud AV is installed and working properly, as well as functioning and protecting the system, as it is been outlined-

  1. You need to right-click on the McAfee Cloud AV ‘M’ icon in the taskbar.
  2. Click on the option ‘Open’.
  3. When the cloud AV loads, confirm that the banner at the top is ‘green’ and shows the text ‘This device is secure!’
  •  Confirm that McAfee protection is up to date.

  1. You need to right-click on the McAfee Cloud AV ‘M’ icon in the taskbar (besides the Clock)
  2. Click on the option ‘Open’.
  3. Select the option ‘Settings’ followed by ‘Updates’.
  4. Click on the option ‘Check for updates’.

Please note- If McAfee Activate update is available then it commences downloading. A message will let you know if there is no updates are available.

If you already have the product McAfee Cloud AV and wish to activate it then you can visit page and follow the online instruction.

  • Confirm that the threats can be detected by using the test ‘virus’.

The user can use or try a harmless test virus to confirm whether McAfee Cloud AV is detecting the real viruses and the other threats. This can be available from the European Institute for Computer Antivirus Research website.

The test viruses from are the harmless files that are designed to look like viruses, to ensure that the McAfee activate antivirus product is working, correctly. There are several different types of test viruses are available from, but the one which is suitable for the use with McAfee Cloud AV is called

Follow the steps as listed below to download it-

  1. Visit the
  2. Scroll down to the list of the files.
  3. You need to double-click on the file.
  4. McAfee Cloud AV will produce an alert.

Please note- When McAfee Cloud AV scans the test file and it shows a detection name EICAR. As mentioned above, the eicar test file isn’t a real virus. It is a harmless file designed to simulate a virus, enabling that your PC is protected.

  • Check the Threat Log

  1. You need to right-click on the McAfee Cloud AV ‘M’ icon in the taskbar.
  2. Click on the option ‘Open’.
  3. Select the option ‘Threat Log’
  4. Recently, if you have tested with EICAR then detection will be logged together with any other detection that McAfee Cloud AV has found.



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